Privacy Policy
This Privacy Policy covers how Selectum Store Corp ("Selectum," "we," "our," or "us") collects, uses, shares, and protects personal information when you visit our website, create an account, place an order, or contact us.
By using our website or placing an order, you agree to the practices described below.
Information We Collect
Depending on how you interact with us, we may collect:
- Identifying details: name, company name, billing and shipping addresses, phone number, and email address.
- Transaction records: order history, payment method type (not full card numbers), and return or refund history.
- Account data: login credentials, saved addresses, and account preferences.
- Technical data: IP address, browser and device type, operating system, and referring URL.
- Communications: emails, web form submissions, and any other messages you send us.
- Tax documents: tax-exempt or resale certificates when submitted.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, returns, and quote requests.
- Verify identity, screen for fraud, and authorize payments.
- Handle customer support requests and inquiries.
- Send order confirmations, shipping updates, and account notices.
- Send marketing emails where you have not opted out.
- Improve our website, product listings, and overall experience.
- Meet legal, tax, and regulatory obligations.
We do not sell your personal information.
How We Share Your Information
We share information only as needed to run our business, including with:
- Carriers and fulfillment providers, to ship your order.
- Payment processors and fraud-prevention services.
- Analytics and technology providers who help us operate the site.
- Legal and compliance advisors when required by law.
Third parties only get the information they need for their specific role and cannot use it for other purposes.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your data. Transactions run over encrypted connections. Credit card details are handled by secure third-party gateways and are not stored on our servers.
No internet transmission is 100% secure. We take reasonable steps to protect your data, but we cannot guarantee absolute security.
Cookies and Tracking
We use cookies to maintain shopping sessions, remember cart contents, analyze traffic, and support personalized advertising. You can disable cookies in your browser settings, but the cart and sign-in features may stop working.
We may use Google Analytics and remarketing tools to understand how visitors use the site and to show relevant ads to past visitors.
Your Rights
You can request to access, correct, or delete personal information we hold about you by emailing info@selectumllc.com. We may keep certain records where required by law or for fraud prevention, dispute resolution, and recordkeeping.
California residents may have additional rights under the CCPA, including the right to know what data we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. Email us to submit a California privacy request.
Children
Our website is not directed at children under 13, and we do not knowingly collect data from children under 13.
Changes
We may update this policy periodically. Changes take effect when posted. Questions? Email info@selectumllc.com.