Payment Policy
By submitting an order, you authorize us to charge your selected payment method for the full amount due, including taxes, shipping, and any applicable fees. Payment in full is required before an order is processed and shipped, unless Net 30 terms have been pre-approved in writing.
Accepted Payment Methods
We accept the following for domestic orders:
- Credit and debit cards: Visa, Mastercard, American Express, Discover, etc.
- PayPal.
- Apple Pay and Google Pay.
- ACH Electronic Transfer.
- Business or personal check.
- Wire Transfer.
- Purchase Orders with Net 30 terms (pre-approved accounts only).
Credit and Debit Cards
- Cards are authorized at checkout and charged at shipment. For backorders or orders taking more than five (5) calendar days to ship, we may charge the card before shipment to comply with card-network requirements.
- Debit cards may show an immediate authorization hold that temporarily reduces your available balance. The actual charge posts at shipment.
- All card transactions go through a PCI-compliant third-party gateway. We don't store full card numbers or security codes.
- We may request additional verification and reserve the right to cancel any order we suspect is fraudulent.
- Chargebacks or payment disputes may delay processing, suspend open orders, or affect your future purchasing access.
PayPal
- PayPal payments are subject to PayPal's own terms, verification requirements, and seller-protection eligibility.
- Your shipping address must be confirmed in PayPal and your account verified before we ship.
- We don't accept PayPal eChecks or other delayed-settlement methods.
- PayPal may not be available for backorders, special-order items, or certain high-value transactions.
Apple Pay and Google Pay
- Apple Pay works on supported Apple devices using Safari. Google Pay works on supported devices and browsers.
- Payments use the card or account stored in your digital wallet and go through our standard authorization and fraud-review process.
- If these options don't appear at checkout, your device or browser may not support them. Check Apple or Google support for guidance.
ACH Electronic Transfer and Check
- We accept ACH transfers and business or personal checks from all customers.
- Orders paid by ACH or check won't ship until payment clears. Checks typically clear in 3–5 business days; ACH transfers in 1–3 business days.
- To pay by ACH or check, email info@selectumllc.com before or after placing your order and we'll send banking details or mailing instructions.
- Include your order number in the payment reference or on the check so we can apply it correctly.
- Returned checks or failed ACH transfers may incur a returned-payment fee and could result in order cancellation.
- After a returned check or failed transfer, we reserve the right to require a different payment method.
Wire Transfer
- Wire transfers are accepted from all customers.
- To pay by wire, email info@selectumllc.com and we'll provide our banking details.
- Orders won't ship until funds are received and confirmed in our account. Transfers typically settle in 1–3 business days depending on the sending bank.
- Include your order number in the wire reference field.
- All bank fees charged by the sending bank or any intermediary banks are the customer's responsibility. The full order amount must arrive net of all fees.
- International wires may involve currency conversion. All payments must arrive in U.S. dollars.
Purchase Orders — Net 30
- Net 30 terms are available to qualified U.S. businesses, government agencies, public schools, universities, colleges, and hospitals with pre-approved credit accounts.
- To apply, email info@selectumllc.com. We may require business credentials, trade references, and a credit review.
- Payment is due within 30 calendar days of the invoice date. Late payments may incur a finance charge of 1.5% per month, or the maximum allowed by law.
- We may suspend shipments, revoke terms, or cancel open orders if payment terms aren't met.
- You're responsible for reasonable collection costs, including attorneys' fees, where permitted by law.
- Submitting a purchase order doesn't guarantee credit approval or order acceptance.
Order Verification
All orders go through a verification process before we start fulfillment. This may include identity confirmation, billing-address review, fraud screening, or export compliance checks. There may be a short delay during verification. We may cancel any order we can't verify within a reasonable time.
Changes
We may update this policy at any time. Changes take effect when posted. Questions? Email info@selectumllc.com.